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Tuesday, October 13, 2009

RECONCILIATION OF WRONGFUL DEBIT OF AMOUNT/ATM FAILURE : TIME LIMIT PRESCRIBED

         THE FOLLOWING INFORMATION IS POSTED FOR THE BENEFIT OF ALL VETERANS:-
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 The Reserve Bank of India, have issued guidelines for reconciliation/crediting of amounts on account of
failure of ATM machines(WRONGFUL DEBIT OF AMOUNT), by the concerned banks to the customers, within a timeframe OF 12 DAYS, from the date of receipt of complaint from the customer. Failure to do so by the banks will attract a penality of Rs.100 per day.

For detailed guidelines, CLICK HERE FOR RBI CIRCULAR ON THE SUBJECT

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